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Accounts Receivable and IS Manager I
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Reports to: Finance Director

Type: Exempt 

Position Summary: Responsible for the Center's Information System (IS) including identifying requirements, determining and implementing optimal solutions to meet those requirements.  Plans, directs, manages, and oversees all accounts receivable activities including billing, collections and data reporting.  Ensures Center compliance with data collection and billing requirements of regulatory agencies and payer sources.  Coordinates assigned activities with other Center divisions and outside agencies.  Acts with minimal supervision and oversight by the Finance Director, with emphasis on consultative and collegial interface.

Essential Duties and Responsibilities:

1.   Consults with other managers and users to determine program intent, determines required internal checks and controls, identifies problems, implements changes, and determines extent of software and hardware required.

2.   Identifies data collection and billing requirements for all payer sources, determines IS procedures and controls needed, and coordinates IS process center-wide to ensure compliance with requirements.

3.   Determines software and hardware requirements for data collection and report generation, not limited to the Business Office, and including the requirements of the field offices.

4.   Coordinates with Center personnel and outside agencies to determine optimal solutions to billing, reporting, and other data needs.

5.   Determines future IS requirements, evaluates current capabilities, and develops a plan for upgrading current hardware and software to meet requirements; develops schedules for change implementation and reports status to the Finance Director.

6.   Coordinates continuous maintenance and improvement of existing IS, including the following:

   -  Ensure system security is set up appropriately and maintained

   -  Ensure back-ups are completed and secured according to established procedures

   -  Load system patches according to established procedures

7.   Coordinates completion of necessary changes to existing software programs.

8.   Oversees completion of required statistical reports.

9.   Establishes and maintains effective, collaborative working relationships with Center employees and outside agencies with which the Center is involved.

10.  Writes training documents, provides updates or revisions to the documents, and coordinates training of users.

11.  Participates in Center, state and other required meetings as the Center's IS representative.

12.  Compiles data for specific analysis, using discretion as to format summarization and information.

13.  Coordinates routine activities within the accounts receivable department.

14.  Performs other job duties as assigned.

SUPERVISORY RESPONSIBILITIES

MIS Specialist, MIS Technician, Accounts Receivable Clerks, and Office Assistants as assigned.

Job Requirements: 

Education: Bachelors Degree in computer science or related field.  Extensive relevant experience may be considered in lieu of graduate level education.

Experience: Three to five years of MIS experience, preferably in a nonprofit environment.  Minimum of one year supervisory experience.  Must have two to three years of current experience in spreadsheet and database software.

Abilities, Knowledge, Skills: Knowledge of computer processing.  Ability to plan for and implement new software programs using a variety of word processing, database management, and report writing programs.  Extensive knowledge of accounting and billing practices.  Knowledge of personnel management and supervision techniques.  Excellent written and verbal communication skills.  Ability to travel within the Center's service area or to other locations as needed.

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