Reports to: Finance Director

Type: Exempt 

Position Summary: Responsible for the Center's Information System (IS) including identifying requirements, determining and implementing optimal solutions to meet those requirements.  Plans, directs, manages, and oversees all accounts receivable activities including billing, collections and data reporting.  Coordinates assigned activities with other Center divisions and outside agencies.  Acts with minimal supervision and oversight by the Finance Director, with emphasis on consultative and collegial interface.

 Responsible for all aspects of Center's management information system including the following"

• Develops or arranges for the development of complex reports
• Ensures timely and accurate data reporting to required entities
• Coordinates with Center staff and other partner agencies to ensure compliance with all billing and reporting regulations
• Oversees development and maintenance of IS screens and structure, including clinical, support and business office applications.
• Oversees development of IS training documents and protocols.

Essential Duties and Responsibilities:

1.   Consults with other managers and users to determine program intent, determines required internal checks and controls, identifies problems, implements changes, and determines extent of software and hardware required.

2.   Identifies data collection and billing requirements for all payer sources, determines IS procedures and controls needed, and coordinates IS process center-wide to ensure compliance with requirements.

3.   Determines software and hardware requirements for data collection and report generation, not limited to the Business Office, and including the requirements of the field offices.

4.   Coordinates with Center personnel and outside agencies to determine optimal solutions to billing, reporting, and other data needs.

5.   Determines future IS requirements, evaluates current capabilities, and develops a plan for upgrading current hardware and software to meet requirements; develops schedules for change implementation and reports status to the Finance Director.

6.   Coordinates continuous maintenance and improvement of existing IS, including the following:

   -  Ensure system security is set up appropriately and maintained

   -  Ensure back-ups are completed and secured according to established procedures

   -  Load system patches according to established procedures

7.  Coordinates completion of necessary changes to existing software programs.

8.   Oversees completion of required statistical reports.

9.   Establishes and maintains effective, collaborative working relationships with Center employees and outside agencies with which the Center is involved.

10.  Acts as Center's representative on all IS related issues with all state, federal and other outside entities.

11.   Writes training documents, provides updates or revisions to the documents, and coordinates training of users.

12.   Participates in Center, state and other required meetings as the Center's IS representative.

13.   Compiles data for specific analysis, using discretion as to format summarization and information.

14.  Coordinates routine activities within the accounts receivable department.

SUPERVISORY RESPONSIBILITIES

Job Requirements: 

Education: Bachelors Degree in computer science or related field.  Extensive relevant experience may be considered in lieu of graduate level education.

Experience: Three to five years of MIS experience, preferably in a nonprofit environment.  Minimum of three years supervisory experience.  Must have five years of current experience in spreadsheet and database software.  Must have three to five years experience with Medicaid, Medicare and medical billing/collection processes and systems.