Filing a Compliment or Complaint
At Centennial, we are dedicated to promoting open lines of communication with our clients about their experience with us. Whether it's a compliment or concern, we value and appreciate hearing from you. If you would like to give us feedback on your experience or need assistance in filing a complaint, please contact our Client Experience Coordinator at the contact information below. You may also contact the Chief Experience Officer or the Behavioral Health Administration.
Consumer Service Representative
Julie Spradlin
Email: JulieS@centennialmhc.org
821 E Railroad Ave
Fort Morgan, CO 80701
Phone: 970-867-4924
Fax: 970-867-2695
Chief Experience Officer
Andrea Calhoon
211 West Main Street
Sterling, CO 80751
Phone: 970-466-4972
Email: Compliance@CentennialMHC.org
Behavioral Health Administration
Phone: 303-866-7191
Email: CDHS_BHA_complaint@state.co.us
Address: 710 S. Ash St.
Denver, CO 80246
If you are a Medicaid Member and wish not to speak with Centennial staff regarding your concern you may call Northeast Health Partners confidential complaint line at 1-800-221-3943.
The link below provides additional information which can explain your client rights and responsibilities.
Colorado First Member Handbook | Click here to read