Filing a Compliment or Complaint

At Centennial, we are dedicated to fostering open lines of communication with our clients about their experience with us.  We welcome your compliments and concerns equally.  If you would like to give us feedback on your experience or need assistance in filing a formal complaint, please contact our Consumer Service Representative or our Compliance team at the contact information below.

Consumer Service Representative
Julie Spradlin
821 E Railroad Ave
Fort Morgan, CO 80701
Phone: 970-867-4924
Fax: 970-867-2695

Chief of Compliance

Andrea Calhoon
211 West Main Street
Sterling, CO 80751
Phone: 970-466-4972

If you are a Medicaid Member and wish not to speak with Centennial staff regarding your concern you may call Northeast Health Partners confidential complaint line at 1-800-221-3943.

The links below provide additional information which can explain your client rights and responsibilities.

Centennial Mental Health Consumer Handbook | Click here to read

Colorado First Member Handbook | Click here to read