Filing a Compliment or Complaint

Centennial Client, thank you for selecting Centennial Mental Health Center for your behavioral health services. We are interested in your feedback to improve your client experience. If you have a concern, complaint or compliment regarding our services please contact the Consumer Service Representative or Parent Family Advocate below.

Consumer Service Representative
Cheri Teigen or Nicole Herrera
211 West Main Street
Sterling, CO 80751
Phone: 970-522-4549
Fax: 970-522-9544

Parent Family Advocate
Kirstin Schelling
211 West Main Street
Sterling, CO 80751
Phone: 970-522-4549
Fax: 970-522-9544

If you are a Medicaid Member and wish not to speak with Centennial staff regarding your concern you may call Northeast Health Partners confidential complaint line at 1-800-221-3943.

The links below provide additional information which can explain your client rights and responsibilities.

Centennial Mental Health Consumer Handbook | Click here to read

Colorado First Member Handbook | Click here to read